SolarWorld Americas Launches Secondary Warranty Program


Oregon-based manufacturer SolarWorld Americas Inc. has announced the SolarWorld Assurance Warranty Protection Program, which the company says features supplemental protection plans for residential and small commercial customers.

SolarWorld Americas’ standard coverage includes a 20-year product warranty and a 25-year performance guarantee for most solar panels, and the company says this new program will provide supplemental, third-party-backed warranties to the system owner with no deductibles.

The program’s Dual Warranty protection plan is for solar panels installed this year, and SolarWorld covers the premium. Meanwhile, the program’s Extend Warranty plan covers solar panels installed from 2012 through 2016.

According to the manufacturer, the SolarWorld Assurance Warranty Protection Program is backed by an A.M. Best “A”-rated company and covers systems from 3 kW to 20 kW. The warranties immediately go into effect in the event that the original factory coverage could no longer be supported; they also are transferable to new system owners. Unlike typical warranty insurance advertised by other solar panel manufacturers, the SolarWorld Assurance protection plans are true warranties, not insurance policies, according to the company.

“SolarWorld has been innovating product offerings for more than 40 years,” comments Shane Messer, the company’s vice president of sales and marketing. “The SolarWorld Assurance Program is another first. By offering this program, we’re providing true, secondary warranties to our customers, with no deductibles, to assure peace of mind.”

SolarWorld Americas’ program launch comes shortly after the company, which operates a large plant in Hillsboro, Ore., conducted a major layoff and announced a new cash infusion to maintain operations while its Germany-based parent undergoes insolvency proceedings in local court. The U.S. subsidiary is also a co-petitioner with bankrupt manufacturer Suniva in a Section 201 trade case, which seeks global import tariffs on cells and modules entering the U.S. market.

Photo courtesy of SolarWorld Americas



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